Terms of Service

1. Acceptance of Terms

By accessing and using Frutzco's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Frutzco provides fresh produce delivery services including:

• Online ordering of fresh fruits and vegetables
• Delivery services to specified locations
• B2B supply services for businesses
• Promotional offers and weekly flyers

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. Account Registration

To place orders, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Update your information as needed
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

4. Orders and Pricing

When placing an order:

• All prices are in Lebanese Pounds (LBP) or USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order
• Product availability may vary
• Orders are subject to acceptance and availability
• You will receive confirmation once your order is accepted

5. Payment

Payment terms:

• Payment is required at the time of order placement or delivery
• We accept various payment methods as displayed at checkout
• All payments are processed securely
• You are responsible for any applicable taxes
• Failed payments may result in order cancellation

6. Delivery

Delivery policies:

• Delivery times are estimates and not guaranteed
• You must provide accurate delivery information
• Someone must be available to receive the delivery
• We are not liable for delays due to circumstances beyond our control
• Delivery fees may apply based on location and order size
• Minimum order requirements may apply

7. Product Quality

We strive to provide the highest quality fresh produce. All products are perishable and subject to natural variation. If you receive damaged or unsatisfactory products, please contact us within 24 hours of delivery.

8. Returns and Refunds

Due to the perishable nature of our products:

• Returns are not accepted once delivered
• Refunds or replacements are provided for damaged or incorrect items
• Claims must be made within 24 hours of delivery
• Photo evidence may be required
• Refunds are processed to the original payment method

9. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our services without permission

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Frutzco and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without permission.

11. Limitation of Liability

Frutzco shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific order in question.

12. Indemnification

You agree to indemnify and hold Frutzco harmless from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

13. Governing Law

These terms are governed by the laws of Lebanon. Any disputes shall be resolved in the courts of Lebanon.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us: